Return & Refund Policy

Last Update: November 2021 —-

By placing an order on upcmall.com you are agreeing to the terms below. We set these policies to ensure that you are fully aware of our refund and return methods and procedures. These policies are applicable to (USA) country.

A. 30 DAY RETURN POLICY

We have a 30days return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Conditions: new

remorse fee: $20.00

return shipping: $0.00

restocking fee: $0.00

B. RETURN PROCESS

To start a return, you can contact us at contact@upcmall.com If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

C. DAMAGED AND WRONG PRODUCTS OR ISSUES

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

To return your product, you should contact our mail.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

上次更新：2021 11月–
通過向upcmall下訂單。 com您同意以下條款。 我們製定這些政策是為了確保您完全瞭解我們的退款和退貨方法和程式。 這些政策適用於（美國）國家。
A、30天退貨政策
我們有30天退貨政策，這意味著您在收到訂單後有30天的時間要求退貨。 要獲得退貨資格，您的物品必須與您收到的物品處於相同的狀態，未磨損或未使用，帶有標籤，並處於原始包裝中。 您還需要收據或購買證明。
條件：新
悔恨費：$20.00
退貨運費：$0.00
重新進貨費：$0.00
B、返回過程
要開始退貨，您可以通過以下聯繫我們： contact@upcmall.com 如果您的退貨被接受，我們將向您發送退貨裝運標籤，以及如何和在何處發送包裹的說明。 未首先要求退貨的商品將不予接受。
C、損壞和錯誤的產品或問題
收到訂單後，請檢查訂單，如果訂單有缺陷、損壞或收到錯誤的訂單，請立即與我們聯系，以便我們評估問題並糾正錯誤。
若要退貨，請聯繫我們的郵件。
根據您居住的地方，您交換的產品到達您的時間可能會有所不同。

  • Hong kong office: 496-498 Lockhart Road, Wanchai, Hong Kong.
  • 香港銅鑼灣 駱克道496-498號合亞廣場15樓，999077
  • E-mail:order@upcmall.com
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